Shipping policy
Shipping Policy for AnthuriumHybrids.com
We are committed to providing you with a delightful shopping experience. Please review our shipping policy to understand how we process and deliver your orders.
Shipping and Exporting
This website is set-up for continental US shipping only with UPS. UPS has been the most consistent for me.
Processing Time & Shipping (Live Plants) Lower contiguous USA (no Cali, AK, or HI at this time):
All live plants are processed Mon-Wednesday the following week of when order was placed. If an order is made Tuesday or later, it will most likely be shipped the following
week.
We only offer UPS 2-day and UPS Overnight for Live Plants. If you want to use an account with another shipper, please get in touch with us on Instagram Messenger at https://www.instagram.com/anthuriumhybrids/
** Please select heat pack based on delivery window, the following Mon-Weds if any temps drop below 60 degrees.
International Shipping (Live Plants):
AT this time we do not ship internationally. However we can arrange for broker for clones and higher-end collectables.
Sarah/Botanophile is a highly recommended broker out of USA.
Processing Time (Swag, Dry-goods):
All orders require 1-2 business days for processing. During this time, our team prepares and customizes each product with attention to detail. Once your order has been processed, you will receive a confirmation email with the tracking information.
Shipping Time (Swag, Dry-goods):
Shipping times vary depending on your location and the product you've ordered. Our products are made individually, contributing to their uniqueness and quality. The estimated shipping times are as follows:
- Domestic (United States): 3-6 business days
- International: Shipping times may vary based on the destination. Please contact us for more information.
Please note that these shipping times are estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing times or postal service delays.
Shipping Cost:
Shipping costs are calculated based on the weight of your order and the destination. The shipping cost will be displayed during the checkout process before you complete your purchase.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and receive real-time updates on its status.
International Shipping:
For international orders, please be aware that customs fees, taxes, or import duties may apply upon delivery. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Please check with your country's customs office for more information on potential fees.
Contact Information:
Instagram Messenger at https://www.instagram.com/anthuriumhybrids/
*we do not respond to developer or assistant requests. Only customers, please.
Thank you for shopping at iBuyPlants.com!